Terms of Service for B2B OEM/ODM Manufacturing Cooperation

These Terms of Service ("Terms") apply to all website use, business inquiries, quotations, sample requests, product development work, OEM/ODM manufacturing, private-label services, packaging services, export coordination, and related communications provided by Vansholcare ("Vansholcare," "we," "us," or "our").

By accessing our website, submitting an inquiry, requesting samples, approving a quotation, issuing a purchase order, or otherwise engaging with us, you confirm that you have read, understood, and agreed to these Terms. If you are acting on behalf of a company, brand, distributor, importer, or other organization, you represent that you are authorized to bind that organization to these Terms.

If a separate written agreement, purchase contract, pro forma invoice, or order confirmation is signed or expressly accepted by both parties, that document will control only to the extent it conflicts with these Terms.

Vansholcare is a dedicated B2B OEM/ODM manufacturing partner for period care and functional intimate apparel. Our services may include product development, functional engineering, technical pattern support, material sourcing coordination, sampling, bulk production, quality control, branding, packaging, and export-related support.

We do not sell retail products to individual consumers and do not operate as a consumer-facing store. Any information shown on our website is intended for business buyers, including brands, distributors, importers, retailers, wholesalers, and product development teams.

Product categories may include period underwear, period swimwear, activewear, reusable menstrual pads, incontinence underwear, seamless panties, bras, shapewear, and related private-label intimate apparel products.

You may use our services only for lawful business purposes. You agree to provide accurate, current, and complete information when submitting inquiries, technical specifications, brand materials, purchase orders, shipping information, compliance requirements, and payment details.

You are responsible for ensuring that your employees, contractors, sourcing agents, designers, freight forwarders, testing laboratories, and other representatives comply with these Terms when acting in connection with your project.

All quotations, proposals, price indications, sample estimates, production timelines, and availability statements are non-binding unless expressly confirmed in writing by Vansholcare. Quotations may be based on information available at the time, including target style, construction, absorbency level, fabric selection, trims, packaging, order quantity, testing requirements, destination, and requested delivery terms.

An order is accepted only when Vansholcare issues a written order confirmation, pro forma invoice, or other written acceptance. We may reject or cancel any inquiry or order that is incomplete, commercially impractical, technically unsuitable, inconsistent with our compliance standards, or suspected of violating third-party rights or applicable law.

Unless otherwise stated in writing, quoted prices may change due to material price fluctuations, exchange rate changes, labor cost changes, supplier changes, specification revisions, packaging changes, testing requirements, logistics changes, or other factors outside the original quotation assumptions.

Product development may involve sketches, reference samples, tech packs, pattern adjustments, fabric recommendations, absorbency structure planning, leakage-risk reduction, fit refinement, prototype sampling, and pre-production samples. Development outcomes depend on the completeness and accuracy of your technical brief, target market requirements, performance expectations, size range, claim language, packaging requirements, and approval timeline.

You are responsible for reviewing and approving all samples, specifications, measurements, colors, labels, packaging, printed materials, regulatory markings, care instructions, barcodes, and claim language before bulk production. Approval may be given by email, signed sample, written confirmation, payment, or other documented acceptance.

Samples are prototypes and may not represent final bulk production in every detail unless expressly confirmed. Reasonable differences may occur between development samples, pre-production samples, and bulk production due to material batches, dye lots, production processes, size grading, or approved technical adjustments.

Sample fees, development fees, mold fees, printing setup fees, testing fees, packaging development costs, courier charges, and other pre-production expenses are payable as agreed and may be non-refundable once work has started or third-party costs have been incurred.

Minimum order quantities, size ratios, color minimums, material minimums, packaging minimums, and production capacity are subject to style complexity, fabric availability, trim availability, supplier requirements, and factory scheduling. Flexible MOQs may be available for selected projects but must be confirmed in writing.

Bulk production will follow the approved specifications, approved samples, and confirmed order documents. You acknowledge that apparel and textile manufacturing may involve commercially reasonable tolerances in measurements, color shade, weight, hand feel, absorbency performance, packaging dimensions, and finished quantity.

Unless otherwise agreed in writing, production overages or shortages within commercially reasonable industry tolerance may be delivered and invoiced. We will use reasonable efforts to communicate expected quantity variations where practicable.

Changes requested after order confirmation, material purchase, cutting, printing, labeling, packaging production, or bulk sewing may result in additional charges, revised lead times, material waste charges, or cancellation fees.

Payment terms will be stated in the applicable quotation, pro forma invoice, order confirmation, or written agreement. Unless otherwise agreed, deposits are required before sampling, material procurement, or production begins, and remaining balances must be paid before shipment or release of goods.

All bank fees, transfer charges, currency conversion charges, import duties, customs fees, destination taxes, inspection fees, storage fees, demurrage, and other third-party charges are your responsibility unless expressly stated otherwise in writing.

If payment is delayed, Vansholcare may pause development, suspend production, withhold shipment, charge storage costs, revise delivery schedules, or cancel the order. Late payment may also affect future credit terms or order acceptance.

Order cancellations must be requested in writing. You are responsible for all costs incurred before cancellation, including materials, trims, labor, supplier commitments, testing, packaging, labels, setup charges, tooling, finished goods, work in progress, and administrative costs.

Delivery terms, shipping method, destination, and Incoterms will be confirmed in the applicable order documents. Lead times are estimates and may depend on timely payment, sample approval, material availability, packaging approval, testing, inspection, customs processing, vessel or flight availability, and force majeure events.

Unless otherwise agreed in writing, risk of loss or damage transfers according to the agreed Incoterms or, if no Incoterms are stated, when goods are handed to the carrier, freight forwarder, or your nominated logistics provider.

You are responsible for import clearance, local regulatory filings, customs classification, duties, taxes, destination documentation, and compliance with destination-market requirements unless we expressly agree to provide specific support in writing.

Vansholcare applies quality control processes that may include material checks, production monitoring, in-line QC, final inspection, and final needle detection. Specific inspection standards, AQL levels, testing methods, or third-party inspection requirements must be agreed in writing before production.

You or your appointed inspector may request inspection before shipment, subject to reasonable scheduling and factory access rules. If you waive inspection, fail to inspect within the agreed timeframe, or approve shipment after inspection, the goods will be deemed accepted except for hidden defects that could not reasonably be discovered during standard inspection.

Any claim regarding quantity, visible defects, packaging damage, labeling issues, or non-conformity must be submitted in writing within seven calendar days after receipt of goods, unless another period is agreed in writing. Claims must include order number, style number, clear photos or videos, quantity affected, defect description, carton information, and any relevant inspection or testing report.

For valid claims confirmed by Vansholcare, our remedy may include repair, replacement, credit, discount, or another commercially reasonable solution. Unauthorized returns, chargebacks, rework, disposal, or deductions are not permitted without our prior written approval.

Vansholcare supports compliance-minded manufacturing, including PFAS-Free focus, OEKO-TEX® aligned material options, ISO 9001 quality management support, and BSCI / SEDEX readiness where applicable. Sustainability-related sourcing options may include GOTS or GRS certified inputs when available and agreed in writing.

Compliance requirements vary by country, state, retailer, product category, claim language, age group, labeling rules, chemical restrictions, and sales channel. You are responsible for confirming the legal, regulatory, labeling, testing, packaging, and advertising requirements that apply to your target market.

Any certification, test report, claim, restricted substance requirement, absorbency standard, performance verification, or retailer protocol must be specified before quotation and order confirmation. Testing timelines, sample quantities, laboratory fees, retesting fees, and compliance documentation costs are your responsibility unless otherwise agreed in writing.

We do not guarantee that a product, claim, package, label, or marketing statement will be approved by any government authority, retailer, marketplace, customs office, testing laboratory, certification body, or end customer unless such guarantee is expressly stated in a signed written agreement.

You represent and warrant that all trademarks, logos, artwork, packaging designs, labels, product names, technical files, reference samples, patents, design elements, and other materials you provide do not infringe any third-party rights and may lawfully be used for your order.

Vansholcare retains ownership of our pre-existing know-how, manufacturing methods, supplier relationships, technical processes, standard patterns, standard constructions, production templates, quality systems, and general engineering knowledge. Unless otherwise agreed in writing, development support does not transfer ownership of Vansholcare proprietary manufacturing know-how.

Each party agrees to use reasonable care to protect confidential business, technical, pricing, product, and sourcing information received from the other party. Confidential information may be shared with employees, suppliers, contractors, testing laboratories, logistics providers, or professional advisers only as reasonably necessary to perform the project.

We will not knowingly use your approved private-label branding for unrelated third-party production. However, standard product concepts, generic construction methods, industry-standard materials, and non-confidential manufacturing techniques may be used in our broader business.

Vansholcare will use commercially reasonable efforts to provide services and products consistent with confirmed specifications, approved samples, and accepted order documents. Except as expressly stated in writing, our services, website content, quotations, recommendations, and products are provided without any implied warranty of merchantability, fitness for a particular purpose, market success, retailer acceptance, or regulatory approval.

You agree to indemnify and hold Vansholcare harmless from claims, losses, damages, penalties, costs, and expenses arising from your product claims, brand materials, market-specific compliance requirements, unauthorized modifications, misuse of goods, inaccurate specifications, infringement of third-party rights, failure to obtain required approvals, or breach of these Terms.

To the maximum extent permitted by law, Vansholcare will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost sales, lost market opportunities, loss of goodwill, product recall costs, marketplace penalties, or business interruption.

To the maximum extent permitted by law, Vansholcare's total liability for any claim relating to an order will not exceed the amount actually paid to Vansholcare for the specific goods or services giving rise to the claim.

Vansholcare will not be responsible for delay or failure caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemic, pandemic, labor disruption, power shortage, material shortage, supplier interruption, shipping disruption, port congestion, customs delay, government action, trade restriction, war, civil unrest, cyber incident, or other force majeure events.

If a force majeure event affects performance, we will use reasonable efforts to notify you and resume performance as soon as commercially practicable. Delivery schedules and obligations may be adjusted accordingly.

Website content is provided for general B2B informational purposes only. Product descriptions, capabilities, certifications, compliance references, technical statements, and business information may be updated without notice and do not constitute a binding offer.

You agree not to misuse our website, interfere with its operation, attempt unauthorized access, submit malicious code, scrape content for unlawful purposes, or use our content in a misleading or infringing manner.

Business communications may occur by email, phone, messaging applications, online forms, video calls, or other commercial channels. You are responsible for ensuring that your contact information remains accurate and that your authorized representatives are properly identified.

Unless otherwise agreed in a signed written contract, these Terms and any related business relationship will be governed by the laws of the People's Republic of China, without regard to conflict-of-law principles.

The parties will first attempt to resolve disputes through good-faith negotiation. If a dispute cannot be resolved through negotiation, it may be submitted to the competent courts or an agreed arbitration forum as specified in the applicable written agreement or order documents.

We may update these Terms from time to time to reflect changes in our services, business practices, legal requirements, or operational processes. The updated version will be indicated by a revised "Last updated" date. Continued use of our website or services after updates means you accept the revised Terms.